Shipping policy
Free Shipping Assurance
We assure free shipping on orders over $100 for all our customers. Standard shipping rates apply on orders under $100.
Order Processing Times
All orders are processed and shipped from our store within 1-3 business days, excluding holidays and weekends. All custom personalized and print-on-demand orders are processed within 5-10 business days.
Shipping Expectations
Our customers can expect the standard shipping lead times to be anywhere from 5-10 business days. Delayed delivery due to weather, holiday or other shipping carrier issues are beyond our control.
Shipping Carriers
We ship all orders via USPS or FED-EX.
Order Tracking
Customers will receive an email message with their order tracking information after their order has been processed and shipped.
Friendly Customer Service
Here at The Vintage Teddy Children’s Boutique, we provide friendly customer service and are always happy to assist our customers. Please, contact us if you have any questions about our shipping policy at info@thevintageteddy.com.