FAQ
Product Questions
Where can I find the size guide?
The size guide can be found on the product pages.
Where can I find care instructions for garments?
The laundry care instructions can be found on the care instructions page and on the garment tags.
When do you list new arrivals?
To be the first to know about new arrivals subscribe to our newsletter.
Shopping Questions
Does your site offer secure checkout?
Yes, transactions are handled with bank-grade security provided by Shopify’s award-winning platform.
Does your site have an easy to use checkout?
Yes, our secure checkout is quick and easy to use. Our site is equipped with simple checkouts for your shopping convenience.
Does your site have an easy way to contact customer service?
Yes, customers can send us a message from the contact page. Customer satisfaction is important to us and we strive to provide shoppers the best shopping experience possible.
Shipping Questions
How much is the shipping cost?
Standard shipping rates start at $5 and are based on weight and location. We offer our customers free shipping on orders over $100.
How long will it take to receive my order?
All orders are processed within 1-3 business days, excluding holidays and weekends. Standard shipping lead time is 5-10 business days.
Where can I find the tracking number for my order?
Customers will receive an email message with their order tracking information after their order has been shipped.
Click the link to learn more about our shipping policy.
Returns Questions
What if I want to return my order?
We assure our customers will receive a hassle-free return assurance with a full refund guarantee on all our products.
Click the link to learn more about our refund policy.
What is the time limit to return my order?
Customers have up to 30 days after receiving their order to request a return for a full refund. After 30 days customers can return their item for store credit.
How do I start a return?
To start a return or exchange please, contact our customer service department at info@thevintageteddy.com first, items sent back to us without first requesting a return or exchange may take longer to process.
The Vintage Teddy
At, The Vintage Teddy you will find a wonderful collection of baby and children’s clothing and accessories traditionally inspired with a modern take on classic styles.
You’ll have joy when it comes to dressing your little guy or little girl up in our collection of beautifully designed children’s clothing for girls and boys. We have children’s wear for girls and boys and sizes from newborn up-to 12 years. Styles for everyday use and for special occasion wear, handmade with care with you little ones in mind.
A various selection of baby rompers, baby dresses, baby sleep & play, toddlers dresses, toddler rompers, girls dresses, girls tops, girls skirts, girls shorts, girls sleepwear, girls sweaters, girls coats, boys suits, boys shirts, boys overalls, boys pants, boys shorts, boy pajamas, boys sweaters, boys jackets and accessories can be found in our collection.
Whether you're shopping for back to school clothes or for celebration wear for your little ones, The Vintage Teddy children’s online boutique has the perfect children’s styles for you to choose from.
